Contact Alpha Red Light Therapy
Have a product, order, refund or delivery question? Send us a message and our Australian support team will reply online as soon as possible.
We'd Love to Hear from You
Gold Coast, QLD
Online Support
Common Questions About Our Devices
How does red light therapy work?
Red light therapy uses specific wavelengths of light to penetrate the skin, promoting cellular repair and regeneration. This process can enhance skin health, reduce inflammation, and alleviate joint pain.
Are your devices safe to use at home?
Yes, our devices are designed for safe home use. They are non-invasive and have been tested to ensure they meet safety standards for personal use.
How often should I use the therapy device?
For optimal results, we recommend using the device 3-5 times per week, depending on your specific needs and the advice of a healthcare professional.
What areas of the body can I treat?
Our devices can be used on various parts of the body, including the face, neck, back, and joints. Always follow the user manual for specific instructions.
Do I need to wear protective eyewear?
While our devices are safe, we recommend wearing protective eyewear to prevent any discomfort from the bright light exposure.
Can I use the device if I have sensitive skin?
Yes, our devices are suitable for sensitive skin. However, start with shorter sessions to ensure your skin adapts comfortably.
What is the difference between red and near-infrared light?
Red light primarily targets the skin's surface, enhancing skin health, while near-infrared light penetrates deeper, aiding in muscle recovery and pain relief.
How long until I see results?
Results can vary, but many users report noticeable improvements in skin texture and pain relief within a few weeks of consistent use.
Is there a warranty on your devices?
Yes, all our devices come with a one-year warranty, ensuring quality and customer satisfaction.
Send Us a Message
Questions before you order? Send us a message and we will help with product selection, delivery, returns or general support. For launch, online support is the fastest way to reach us.
